Privacy Policy

This Privacy Policy explains how AIWebPoint ("we", "us", "our"), part of the AI Point family of businesses, collects, uses, stores and shares information about you. It applies to anyone who enquires about, uses, or has previously used our services, and to visitors of our websites. By contacting us or using our service you accept the practices described here.

We may collect and process the following information:

• Your name, business name, email address, phone number and postal address.
• The content of enquiries, messages, calls and any details you provide to us.
• Information needed to build, host and manage your website and review system.
• Details about your business, customers and the services you offer.
• Technical data such as IP address, device, browser, and how you interact with our sites and the websites we build for you.
• Records of reviews, bookings, and customer interactions handled through our systems.

We use your information to:

• Provide, develop, host, maintain and improve your website and our services.
• Communicate with you about your account, enquiry, project and support.
• Operate review collection, booking and related features on your behalf.
• Contact you from time to time about other products, services, offers and improvements that we believe may benefit you or your business.
• Carry out analytics, fraud prevention, billing and internal record-keeping.
• Comply with our legal and regulatory obligations.

Where permitted, we may contact you by email, phone, text or other channels to suggest other services, partners or offers we feel may be relevant to you or your business. You can ask us to stop sending marketing communications at any time by contacting us at hello@aiwebpoint.com. We may still send you essential service and account messages.

We may share your information with selected, reliable partners, suppliers, contractors and third-party companies who help us deliver, support or promote our services, or who provide products and services that may be relevant to you. These parties are expected to handle your information responsibly.

We may also share or transfer your information to other companies within the AI Point family and to trusted third parties for legitimate business purposes, including improving and marketing services.

All data we hold, including information relating to enquiries, current customers, past customers and former customers, forms part of the assets of our business and belongs to us.

If our business, or any part of it, is sold, merged, restructured, financed or otherwise transferred, your information may be transferred to, shared with, or sold to the relevant buyer, investor or successor as part of that transaction, and may continue to be used in accordance with a policy of this nature. By using our services or submitting an enquiry, you acknowledge and agree that your information may be transferred in this way.

We keep your information for as long as needed to provide our services, to operate and grow our business, to meet our legal obligations, and for legitimate business purposes including future contact and potential business transfers. Information relating to past and former customers and enquiries may be retained on this basis.

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To make a request, contact us at hello@aiwebpoint.com. Some information may be retained where we have a lawful basis or legitimate business need to keep it.

Our websites may use cookies and similar technologies to operate the site, remember preferences, and measure performance. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

For any questions about this policy or your information, contact us at hello@aiwebpoint.com.