How to leave a Google review
Leaving a Google review takes less than a minute and makes a huge difference to a local business. Here's exactly how to do it, whether you're on your phone or a computer. Business owners: feel free to share this page with your customers.
On a mobile phone
- 1
Open the review link or search the business
If the business sent you a review link by text or email, just tap it. Otherwise, open the Google app or Google Maps and search for the business name.
- 2
Tap the “Reviews” tab
On the business profile, scroll across to the Reviews tab. You'll see existing reviews and the overall star rating.
- 3
Choose your star rating
Tap the number of stars that matches your experience, 5 stars being excellent.
- 4
Write a few words and post
Add a short, honest comment about what you liked, then tap Post. That's it, your review is live.
On a desktop computer
- 1
Search the business on Google
Type the business name into Google. Its profile appears on the right-hand side of the results (or open the link they sent you).
- 2
Click “Write a review”
In the business profile, click the Write a review button. You may be asked to sign in to your Google account.
- 3
Select a star rating
Click the stars to rate your experience from 1 to 5.
- 4
Add your comment and click Post
Write a sentence or two about your experience and click Post to publish your review.
Tips for a helpful review
- ✓Mention what you came in for and how it went.
- ✓Name a team member who looked after you, if it felt right.
- ✓Keep it honest, genuine reviews help other customers most.
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